First, please check if your issue/bug has already been reported by viewing our list of Known/Reported Issues & Bugs.
Here are some helpful tips that may resolve your issue or improve performance:
- Ensure your operating system and game version are up to date.
- Close unused applications and/or restart your computer.
- Uninstall and reinstall the game.
- Play on a strong internet connect (WiFi recommended).
If you are still experiencing technical issues, please contact support and they will look into it for you.
Please provide the following when reporting a gameplay issue:
- Player ID
- Operating System
- Description of the problem and screenshots, if applicable.